Brain Restoration Wellness Return Policy

At Brain Restoration Wellness, we are committed to providing high-quality NAD products, including supplements and vape pens. Your satisfaction is important to us, and we want to ensure that our policies are clear and fair.

Eligibility for Returns

Only unopened and unused products may be returned.
The product must be in its original packaging and in the same condition that you received it.
Returns must be initiated within 30 days of purchase.

Non-Returnable Items

Opened, used, or damaged products are not eligible for return.
For health and safety reasons, we cannot accept returns of supplements, vape pens, or cartridges that have been opened.

How to Start a Return

Contact our customer service team at [insert email/phone] to request a return authorization.
Provide your order number and product details.
Once approved, ship the product back to us using the instructions provided.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original method of payment within 7–10 business days.
Shipping costs are non-refundable. You are responsible for paying return shipping fees unless the return is due to our error (e.g., incorrect or defective product).